Payment Policy

So glad I found this company! The prices were the best I could find anywhere online and they're excellent quality. I was so pleasantly surprised by how fair the shipping cost was considering it was shipped across the province.

Good quality for the Price

The products are great best bang for you buck.
The best is the Excellent Customer Service, they go over above to make sure your satisfied

We ordered a plate set and additional plates, they came fast and they are great quality. We had to upgrade as my son had broken multiple of his pvc weights and I needed something more durable. We will be ordering directly from Hajex again for sure!

Would like to see less plastic on this product. Other than that works great so far

Weights are weights, I don’t want to say all bumper plates are similarly made in Qingdao, but if you know, you know. I have had the 25 pounds in my garage gym for almost a year, they are just as good as the *ogue HG bumpers. For a fraction of the cost. So far my training regiment I can’t tell brand names apart when I am lifting . These are perfect , non pretentious bumpers. I will be getting a lot more .

These standard steel plates are very good! For nostalgia, durability and aesthetics you can’t go wrong. There is just something satisfying about slamming them together on a sleeve. That “clank” sound is oh so good! I have had these almost a year and there are no issues blemishes or defects.

Work pays for it so I’m not too mad but I chose this one for the handle and guess what, it doesn’t even work. Can’t install it. I got rid of it and use it without but it definitely was disappointing. Rest works well and it’s not too heavy

This is a sturdy set with easy assembly. A great addition to my home gym! They forgot to ship 20s and 25s but quickly responded with shipping these the following month - let's see if that happens at no cost to me! I'm sure they'll come through - great service so far.

Broke in the umboxing and broken base before first trainning lol

With permission of the Owner I went to check their soon to be launched Smith Machine. I was bit skeptical at first but Oh boy, my eyes did not believe it.. So I took a photo and putting this review (of course with permission). The owner put lot of effort in ensuring quality and the product itself feels much more real and better in person compared to the photos and specially all those negative reviews about them online. Anyways It makes sense why they don't fix their listings because they are already doing well. The accessories used such as J-hooks, Bar, Handles, pulley wheels, etc. everything was premium. Most importantly the price was incredibly great.

pick uporder in montreal, very kind and helpful.

Nothing looks like the photos displayed. I received all round plates when I specifically chose this model as they are octagon shaped. The photos display that on each side of the dumbbell I can load 3 plates which in reality isn’t possible as there wouldn’t be any space for spinlock collars (photo). So even though I ordered the 30kg set, I’ll be very limited as to how much weight I can load onto each dumbbell. It’s an exact example of ordering something off of a cheap website then complain why nothing matches the photos and nothing actually works as it was described it would. What a scam! Extremely disappointed! Avoid this type of dumbbells from Hajex at any cost. I even wish I have a scale to weigh each individual plate and check the weight for accuracy. Never buying anything from here again!!

After receiving an email saying the items are ready, I showed up, my order number was not correct. I was told it would be a month before the dumbbells arrive, and that I would be contacted by customer service, it's been 2 weeks, no contact yet. I'm thinking of cancelling the order or doing a chargeback on my card

Acheté en janvier voilà mi mai et je n'ai jamais reçu ce que j'ai commandé et je reçois des menaces du propriétaire. NE PAS ACHETER.

Very well satisfied. Support center and delivery is amazing as well.

My weights arrived amazing deal amazing quality will be buying more in the future and recommending to friends and family

Awesome plates and very prompt delivery! First time purchase of bumper plate - versus vinyl - and what a difference this makes. Spoke with customer support prior to purchase and they were great!

I ordered a set of weights on Feb 3rd. 3 out of the 5 pairs arrived on Feb 19th but was told they were all delivered. I had to call the shopping company to ensure they hadn’t been stolen from my porch. It was confirmed they were not delivered. I waited a couple more weeks before reaching out to the company. My first email was ignored. After the second email, I received a reply stating the weights were not in stock but would only be another week or two. Weeks passed and still no weights. It is now April 24th and I still have not received the weights I paid for on Feb 3rd. They are now saying the 20lb weights are out of stock until June BUT they are still selling them online! There has been no compensation or apologies. I’ve asked for a refund on the shipping but they won’t even give me a partial refund (and they own the shipping company). I have never had such poor customer service from a company especially from the owner himself! Please save your time and energy and avoid this company unless you want to pay for weights and never receive them!

I never write reviews but here I am. Yes I gave them four stars because they had the lowest priced weights with what seems to be a quality product (it’s just bumper plates, but everyone else is so expensive). As I write this they are even further reduced in price, which is kind of annoying..

Now the service… I bought the 380lb pack of bumper plates. Order went through and I got a reference number. The shopify app was terrible but I eventually got a series of tracking numbers from Canpar. Long story short they shipped about half the order which I got about two week later. When I finally got ahold of Hajex they said that they were out of stock and would ship in a certain time frame. Why would you even ship like that? Weeks of being run around and basically ignoring me, they finally just sent the reminder of my order. All in, it was probably around a month and a half..

If you want good cheap weights and can wait a month and a half through the bull$h!t then do it, you won’t find a better deal. But man it was painful.

I didn’t receive my full order, I had to reach out twice to someone to be told that they were out of stock but will ship from Montreal, confirmed it was shipping then told that when he means it’s being shipped it means it’s only processed in the computer…yeah cause that’s what in process of being shipped means. Let’s not forget that the owner of this company said that his bad reviews were from big ego’d customers, what a nice way to speak about people spending money on your “7 figure business” as he says. Save yourself the stress and pay a bit more somewhere else for better quality and good service! This company is cheap for a reason. My bench is wobbly, I didn’t receive my entire order and the owner is rude. I was hopeful to write a positive review but I don’t have anything nice to say about this company. I have been a personal trainer for a long time, and in this industry for over a decade, this was by far my most negative experience dealing with a fitness company.

These weights are great for the money.

Customer service is atrocious. You will wait months to receive your order and be lied to over and over again.

Great product

Great product