Frequently Asked Questions (FAQs)

  • Who do I talk to regarding shipping and delivery of my order?

You can contact our Dispatch directly at shipping@hajex.com or call them at +13156707570

  • Can I self pick up my order from the Store or Warehouse?

Yes. You need to inform us of your time of arrival to be sure someone is available to receive you at one of our Stores or Warehouses.

  • Can I send someone else to pick up my order on my behalf?

Yes. However all pick up orders need to present a Valid ID Card at time of pick up. 

Based on 390 reviews
81%
(316)
11%
(42)
2%
(8)
1%
(4)
5%
(21)

Great budget friendly weights.

Great plates

Can't ask for more. Plates at a good price and there's no bad odor from them.

Good stuff bit they do smell

Fine product, good price and good shipping. Rubber bumper plates do have a strong smell which is to be expected.

Dumbells

Decent price for what I needed.
I chose to pick up my order in Delta, BC
VERY nice guy at warehouse.
The location area out front at dock area was DISGUSTING!
Garbage everywhere, sharp pieces of metal & pieces of cardboard ….
I wouldn’t back I as I was concerned about vehicle tire damage, not good.

M
HAJEX Tri Grip Cast Iron Weight Plates
Michelle Stewart (Canada)
Worst place to order from

I ordered 2 workout plates from Hajex I ended up canceling my order 3 times and Hajex still sent me the plates and took the money out of my account after canceling 3 times they even butt dialed me speaking in whatever language it was on my voicemail this company is so unprofessional they even emailed me stating they sent my order I highly recommend not ordering from this site! 🤬

B
HAJEX Weight Plate Sets
Besson scheffel (Canada)
PARFAIT!

Livraison un peu longue, néanmoins le matériel est parfait et le service a la clientèle était vraiment courtois.

H
HAJEX Weight Plate Sets
Harry (Canada)
Great cheap bumper plates!

Exactly what I was looking for. My only complaint is that the 15-pound weights were covered in some sort of sticky white hydrophobic powder that was difficult and irritating to remove.

Got scammed

I ordered 60 pounds of weights. Paid $48 for the weights and $25 shipping. One 5 pounder came to the house and I owed $37 in extra shipping. More came and they said I owed over $70.
What a scam. I called and emailed the company with no response.

Perfect Plates . Almost too beautiful to drop!

These are very good competition style plates for the price. It doesn’t say “IWF” but it is within spec. Both plates weigh exactly 45.2lbs and the plate is actually beautiful. My garage gym spills into the driveway so I deadlift on asphalt and these can take the abuse so far . Delivery was fine , not sure what the delivery service standards are but I got my bundle after 13 days no issues.

R
HAJEX Weight Plate Sets
Richard Marchand (Canada)

The weight that actually showed up were great unfortunately still waiting for the other half and have received no help from company

T
HAJEX Weight Plate Sets
Tyler Manuel (Canada)
Plates

Exactly what I ordered came 🤙💪👍.

Ordered two more 45s

Misshapen holes

Ordered the 231lb 2” PVC weight set. Both 20kg plates, both 2.5kg plates and 1 of the 10kg plates didn’t fit on the bar (standard Olympic barbell).

Great value, no weird smell

Excellent quality, surprised to see it doesn't smell weird or no lingering smell like other plates.

A
NUO Style Adjustable Dumbbell
Albert Rodriguez (United States)
Love the product, but disappointed

Received my order, missing a dumbell.
Contacted support and the shipping company, still waiting to hear something.
The stand is very durable and I love the weights, just disappointed that I didn't get my full order.

Good products/great price.

Was happy with our order. Good prices. The shipping takes a couple of weeks, expect your delivery about 3 weeks after you receive the "your order has shipped" e-mail. I will order again.

S
NUO Style Adjustable Dumbbell
Solomon M (United States)
I like it 👍🏽.

I recently ordered a 50 lbs adjustable weight from this company, and I just received it last week, and I will say I am satisfied with the dumbbell overall, I like it 👍🏽. However, the reason why I gave it a four star rating is because the cradle that the weight rests/sits in isn't as hefty in quality as the dumbbell itself, or other words the overall material build of the cradle is a little cheap in quality. With that being said, that doesn't mean that the cradle won't hold up long term. But apart from that, again, I am satisfied. Thanks NUO.

Very good quality dumbell

Super delivery , very professionnal. For the price: The best on the market and they are good quality ! Thank you so much !

cast iron plates

I bought the 5lb abd 21/2lb plates to complement a complete set of weights starting at 55lb plates - plates are well made with excellent quality and finish - price is unbeatable

Bon rapport qualité/prix

Bon rapport qualité/prix, mais il ne faut pas être pressé de recevoir la livraison. Dans mon cas ça l'a pris 4 semaines.

Bon rapport qualité/prix

Bon rapport qualité/prix, mais il ne faut pas être pressé de recevoir la livraison. Dans mon cas ça l'a pris 4 semaines.

Great plates, Great service

Great plates, these plates are classic and one of my favs. And the price and shipping from Hajex was great, only wish I had ordered a couple more haha

D
NUO Style Adjustable Dumbbell
Dk (United States)

They are awesome

M
NUO Style Adjustable Dumbbell
MyCustomerName (Canada)
Great Price- Great Stuff

I'll make it short and sweet. NUO style dumbbells and a stand... exactly as advertised and a great price. Time to take the workout to a new level. Thanks!

So long

Its been 25 Days since my order and i dont have IT yet. No date either