Frequently Asked Questions (FAQs)

A little tough to find the warehouse but worth the savings.

Arrivé dans un très bon état !

Tout était super, il ne manquait aucune pièces. C’était la première fois que j’assemblais une machine avec autant de poulie mais ça s’est bien passé. 10/10 rapport qualité prix et service clientèle.

Danny

Product is great, but do not ask for a pickup. Third party warehouse with muddy parking lot and an unprofessional service.

I ordered a barbell and set of 25lb plates as well as the 25lb dumbells. I unfortunately never recieved the 25 lb dumbbells and customer service tells me I am welcome to repurchase and pay additional shipping fees( was already a large investment for a single home family gym) or I can wait another 40 days to see if the delivery service will take responsibility for a lost package. 🤞

Purchased two dumbells, one came with a cracked base making the whole dumbell unusable.. the bases are made of plastic which is a terrible design choice to hold an 80lb dumbell that requires small pieces to slot together to function... been trying to get a replacement for about a month now customer service has been awful.. hopefully things turn around.

Great budget friendly weights.

Can't ask for more. Plates at a good price and there's no bad odor from them.

Fine product, good price and good shipping. Rubber bumper plates do have a strong smell which is to be expected.

Decent price for what I needed.
I chose to pick up my order in Delta, BC
VERY nice guy at warehouse.
The location area out front at dock area was DISGUSTING!
Garbage everywhere, sharp pieces of metal & pieces of cardboard ….
I wouldn’t back I as I was concerned about vehicle tire damage, not good.

Minor Shipping damages aside the track cannot excide 5km/hour with out beginning to lurch if you are a person that weighs over 230lbs, the model is described as able to accommodate 264lbs. That may be the case if you are moving under 4km/h

We received our straight and EZ curl bar set, but we are extremely disappointed. Although the quality seems good, the curl bars have different circumference sizes and will not fit into the racking system that we purchased, because there is no racking system available at your store. Not impressed.

I ordered 2 workout plates from Hajex I ended up canceling my order 3 times and Hajex still sent me the plates and took the money out of my account after canceling 3 times they even butt dialed me speaking in whatever language it was on my voicemail this company is so unprofessional they even emailed me stating they sent my order I highly recommend not ordering from this site! 🤬

Livraison un peu longue, néanmoins le matériel est parfait et le service a la clientèle était vraiment courtois.

Exactly what I was looking for. My only complaint is that the 15-pound weights were covered in some sort of sticky white hydrophobic powder that was difficult and irritating to remove.

I ordered 60 pounds of weights. Paid $48 for the weights and $25 shipping. One 5 pounder came to the house and I owed $37 in extra shipping. More came and they said I owed over $70.
What a scam. I called and emailed the company with no response.

These are very good competition style plates for the price. It doesn’t say “IWF” but it is within spec. Both plates weigh exactly 45.2lbs and the plate is actually beautiful. My garage gym spills into the driveway so I deadlift on asphalt and these can take the abuse so far . Delivery was fine , not sure what the delivery service standards are but I got my bundle after 13 days no issues.

The weight that actually showed up were great unfortunately still waiting for the other half and have received no help from company

Exactly what I ordered came 🤙💪👍.

Ordered two more 45s

Ordered the 231lb 2” PVC weight set. Both 20kg plates, both 2.5kg plates and 1 of the 10kg plates didn’t fit on the bar (standard Olympic barbell).

Excellent quality, surprised to see it doesn't smell weird or no lingering smell like other plates.

Received my order, missing a dumbell.
Contacted support and the shipping company, still waiting to hear something.
The stand is very durable and I love the weights, just disappointed that I didn't get my full order.

Was happy with our order. Good prices. The shipping takes a couple of weeks, expect your delivery about 3 weeks after you receive the "your order has shipped" e-mail. I will order again.

I recently ordered a 50 lbs adjustable weight from this company, and I just received it last week, and I will say I am satisfied with the dumbbell overall, I like it 👍🏽. However, the reason why I gave it a four star rating is because the cradle that the weight rests/sits in isn't as hefty in quality as the dumbbell itself, or other words the overall material build of the cradle is a little cheap in quality. With that being said, that doesn't mean that the cradle won't hold up long term. But apart from that, again, I am satisfied. Thanks NUO.

Super delivery , very professionnal. For the price: The best on the market and they are good quality ! Thank you so much !