I ordered some weights, 4 days later, i asked if i could cancel since it was not shipped yet and i wanted to change the weights i ordered, but they declined because they had already given the order to the carrier (which is Hajex, so themself, and i never received any tracking number, it keep showing as Ready to ship)
A week after the order, i asked them when they would deliver, they tell me by the end of the week. A week later, still nothing received, i ask them again when they will deliver, and they tell me it is planned for the next 1-2 days which bring us to wednesday/thursday ... After reading several review from google and facebook, i'm not expecting the order to be delivered soon, even if i live near the Montreal location, and i'm probably gonna have to do a chargeback ...
The shipping and returns policies doesn't seem to apply here ... Can't cancel something not shipped, only received estimated delivery date after i asked, and they were not respected yet won't refund ...
Decent dumbbells but my 55lb dumbbells are bigger than my 60lb dumbbells
When I called Hajex they didn’t seem to care, they just said call the courier. I guess it’s not their problem now that they have my money. I know this is partly caused by the postal strike but I ordered before that and they should at least pretend to care.
I bought 20 to 35 lbs, and the quality look very good. Good pricing, i will definitely buy more