HAJEX Weight Plate Sets

I reached out to Hajex customer service before I placed an order to see where they would ship from - they have warehouses in Montreal, QC (I think...) and Delta, BC. I live in BC. Another company I placed an order from shipped from Ontario, even though they have a warehouse in Alberta, and ended up DOUBLING the estimated shipping cost. I didn't want this to happen again, so I checked in with customer service.

They were super responsive, super helpful, they did the work of looking into my shipping requests before I paid them a cent. I emailed back and forth with a customer service agent 5 or 6 times that day, and there was hardly any wait time.

I ordered around 440 LBs of bumper plates and a 7 ft Olympic bar. One of the sets of plates (15s) weren't in stock - they gave me several different options to rectify the delay, I chose to wait until they were back in stock to have them shipped then. They would have happily supplemented the order with different items, but I wanted the whole set to match.

All my stuff showed up today - it's in great shape and good quality. For the price, it's not worth a second thought - I ended up spending hundreds less on these, and they are high quality. A little bit of oil on the plates, which is normal when they ship direct from factory. Nothing a piece of paper towel and a bit of windex can't handle.

All in all, I am incredibly pleased with the items and even more pleased with the way I was treated as a customer. It took 35 days for my items to ship from another fitness retailer - they were unresponsive, increased my shipping from 300 to almost 600, and took forever to throw my 8 items on a pallet. Hajex, on the other hand, treated me very well - their responsiveness was the reason I chose to place an order without a second thought. I'd recommend them to anyone for weights and bars, though I can't speak for the other items they sell.

The price of these weight plates was an unmatched deal and they are just as functionally beautiful and high performance feeling as anyone could ask for. There was a small stocking issue that lead to my order having to be shipped in two parts, but the support staff was great and super quick to give me options and notify me of the problem! Would 100% recommend and order again.

Great price set for the quality. Fast response time and good customer service

I received all products in timely manner over the holiday season.
Thanks Hajex